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Delivery Information

Thank you for your order!


For questions, please email or contact "Academy_OnlineStore" and "Academy_OnlineStore2" within Magic Online.


Almost all of our products are currently digital products for the game Magic: The Gathering Online by Wizards of the Coast. They are not physical paper products unless specifically clarified to be such, so you will need an MTGO account to receive and enjoy what you've ordered. Information for starting a Magic Online account can be found on our tutorials page and on the official Magic Online website.


Digital Pickup


Please note that our in-game accounts are staffed by individuals and are NOT automated trade bots. Please message them and wait for instructions prior to requesting trade.


To receive your ordered product, please log into the Magic: The Gathering Online program using the account that you specified in your order, and contact the account "Academy_OnlineStore" or the account "Academy_OnlineStore2" during our listed Store Hours. (A good way to contact a Magic Online account is by adding that account to your buddy list. Just copy the following into any chat window in Magic Online: "/addbuddy Academy_OnlineStore") If it is currently before or after store delivery hours, please check when a convenient time during our delivery hours would be, then make plans to get online and message one of the above Magic Online accounts at that time.


To maintain proper logs of all trades, we require chat confirmation of intent to pick up any order. Our deliverers will not deliver your order if you do not interact with them in chat to let them know the order that you wish to receive. Sorry for any inconvenience.


Also, please note that it could take a little time before we are able to deliver your product (either due to the size of your order or the volume of other deliveries taking place). Also, be prepared to trade for all the items you ordered through the Magic Online trading interface. Right now, the Magic Online program limits each trade to a maximum of 400 items, so orders for more than 400 items (including some of our bundle packs) will require multiple trades. Thank you for your patience!


Paper Shipping


If you are ordering a paper Magic item from us, items will be shipped via USPS Priority. A $4.99 handing and packaging fee will be added to any paper order.


Orders will be shipped within 48 hours of purchase if made during a day that is not a U.S. Federal holiday or Sunday. Orders made on U.S. Federal holidays or Sundays will ship within 72 hours of purchase.


We do not ship to hotels, motels, inns, hostels and other temporary locations because we cannot guarantee safe and timely delivery during your stay.



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